Careers in

Customer Experience

Shaping everything around our customers

Careers in

Customer Experience

Shaping everything around our customers

Customer Experience at Volkswagen Group UK

In Customer Experience (CX), we deliver the technology and capabilities that make sure our customers get the best possible service across all our brands. Covering everything from data, systems and customer insight, we support marketing and online sales by focusing on customer needs and experiences. Join us and you’ll help to meet customers’ rapidly changing expectations.

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Our Customer Experience teams

Customer Data & Systems
Sales Transformation
Customer Services
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Customer Data & Systems

Join this team and you’ll be at the centre of our drive to keep improving customers’ experiences. We champion the use of customer data and AI in customer analytics to support better decision-making across the business. So, we make sure Volkswagen Group UK stays ahead of the curve by driving satisfaction, loyalty and growth.

Meet some of the team

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